All posts by Merideth Wilson

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The Secret to Decoding Insurance Payments and Contract...

In the 1930s, Ovaltine offered listeners of the Little Orphan Annie radio program a membership badge with a decoder ring that allowed listeners to...

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Better Insight Yields Better, Faster Claims Payments...

It’s only natural to want to be fairly, fully and quickly reimbursed for services – it’s the basic foundation of business. Yet only in...

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The Patient Perspective: Keeping the Financial Experie...

Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure...

Read More The Patient Perspective: Keeping the Financial Experience Compassionate
Revenue Cycle Myths: Realistic Ways to Increase Reimbu...

With the rapidly changing healthcare environment, many organizations are taking a hard look at their revenue cycle, seeking proactive ways to enhance both efficiency...

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Take control of the reimbursement process: Leverage da...

By all accounts, healthcare reimbursement is complex. Given the highly specific contract terms between thousands of providers and payers, there are bound to be...

Read More Take control of the reimbursement process: Leverage data and analytics to elevate payer contract performance
Patient Access Staff: The Gatekeepers to the Patient ...

We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front...

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