Tag: compliance

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Know Your Customer (KYC) procedures are a requirement for banks and other financial institutions to collect and verify the identity of their customers. When...

March 21, 2024 by Stefani Wendel

This article was updated on January 31, 2024. Debt. For many, it’s a struggle – and a constant one. In fact, total consumer debt...

January 31, 2024 by Laura Burrows

The economic volatility of the last several years has left local, state, and even federal budgets tighter than usual, meaning agencies must collect every...

February 10, 2023 by Alison Hillendahl

Since January 27, 2020, the federal government has been operating under a Public Health Emergency (PHE) related to the COVID-19 pandemic. On January 14,...

February 3, 2022 by Eric Thompson

The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...

August 30, 2021 by Alison Hillendahl

The Telephone Consumer Protection Act (TCPA), which regulates telemarketing calls, autodialed calls, prerecorded calls, text messages and unsolicited faxes, was originally passed in 1991....

August 12, 2021 by Alison Hillendahl

The COVID-19 pandemic has created shifting economic conditions and rapidly evolving consumer preferences. Lenders must keep up by re-evaluating their strategies to accelerate growth...

June 2, 2021 by Kelly Nguyen

When running a credit report on a new applicant, you must ensure Fair Credit Reporting Act (FCRA) compliance before accessing, using and sharing the...

May 11, 2020 by Laura Burrows

This is the final part of a three part series of blog posts highlighting key focus areas for your response to the COVID-19 health...

April 8, 2020 by Craig Wilson

This is the introduction to a series of blog posts highlighting key focus areas for your response to the COVID-19 health crisis: Risk, Operations,...

April 2, 2020 by Craig Wilson

To provide consumers with clear-cut protections against disturbance by debt collectors, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM)...

October 14, 2019 by Laura Burrows

Earlier this year, the Consumer Financial Protection Bureau (CFPB) issued a Notice of Proposed Rulemaking (NPRM) to implement the Fair Debt Collection Practices Act...

August 19, 2019 by Laura Burrows

The fact that the last recession started right as smartphones were introduced to the world gives some perspective into how technology has changed over...

August 13, 2019 by Laura Burrows

Today, Experian and Oliver Wyman announced the launch of Ascend CECL ForecasterTM, a solution built to help financial institutions of all sizes more quickly...

August 7, 2019 by Stefani Wendel

Have you seen the latest Telephone Consumer Protection Act (TCPA) class action lawsuit? TCPA litigations in the communications, energy and media industries are dominating...

July 30, 2019 by Laura Burrows

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