Stress, Apathy and Winning by Default: How Consumers Respond...

Consumer fraud

Jun 26 2014 by
Data breach notification letters serve multiple purposes. They ensure a breached company is compliant with data breach notification laws, they alert consumers to the breach and their involvement in it, they can warn customers of potential identity theft risks and educate them on how to cope with those risks. The one thing no company wants its notification letter to do, however, is make the recipients any more upset than they...

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Views on Consumer Reactions

to Data Breaches...

Consumer fraud

Jun 09 2014 by
Q&A with Experian® Data Breach Resolution Vice President, Michael Bruemmer. The Ponemon Institute recently released a survey report—‘‘The Aftermath of a Mega Data Breach: Consumer Sentiment’’—sponsored by Experian Data Breach Resolution. Bloomberg BNA Privacy & Security Law Report Senior Legal Editor Donald G. Aplin posed a series of questions on the findings in the Ponemon report to Michael...

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Is Your Data Secure for Small Business Saturday?...

Consumer fraud

Nov 26 2013 by
Small Business Saturday – the Saturday immediately following Black Friday – is meant to encourage consumers to patronize small businesses across the country during a season that is make or break for many of them. Like many small businesses, you probably hope the day will be an opportunity to connect with new customers, reaffirm the loyalty of current ones, build your business and boost revenues. But customers won’t...

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Online holiday shopping is also big business for fraudsters...

Consumer fraud

Dec 18 2012 by
According to EMC's November 2012 fraud report, online holiday shopping is projected to account for 24% of the year’s total  e-commerce sales which is good news for retailers and unfortunately, it can also be good news for online con artists.  If 2012 is anything like 2011, retailers will need to increase their data protection and security measures in order to avoid illegal online activity.  Of the 1.4 billion dollars...

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Data breaches don’t take a holiday at the arcade...

Consumer fraud

Dec 27 2011 by
  A recent data breach discovery serves as a reminder that even when you’re on vacation, cyber criminals never sleep. Vacationland Vendors, a company that supplies vending machines and video games to entertainment venues, recently reported that an unknown intruder penetrated its point of sale systems, resulting in a data breach affecting approximately 40,000 customers at waterland resorts in Tennessee and...

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Holiday travel without data leaks...

Consumer fraud

Dec 13 2011 by
The winter holidays are upon us and that means the travel season is pivoting into high gear.  Employees everywhere are preparing to trot off hither and yon, likely with their laptops and mobile devices in tow – and, accordingly, with your company’s data, as enticing to prowling cyber-thieves as overstuffed Christmas stockings.  While holiday travelers unwind and turn their focus to hearth and family, fraudsters focus...

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Data breaches make the hospitality industry less hospitable...

Consumer fraud

Nov 16 2011 by
The tourism industry may be bouncing back from the worst of the recession, but occupancy, unfortunately, isn’t the only thing on the rise.  So are data breaches. According to a new report by British insurance firm Willis Group Holdings, insurance claims for data theft worldwide jumped 56% last year, with the largest share of those attacks - 38% - targeting hotels, reports and tour companies. Why are hackers...

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What consumers should know about data breach notification...

Consumer fraud

Nov 02 2011 by
Our guest blogger this week is Karen Barney of the Identity Theft Resource Center (ITRC). It can be unnerving to be told that your information has been compromised in a data breach.  The uncertainty of not knowing all the details and the anxiety over what information has been exposed is deeply troubling to many consumers.  A breach notice makes us aware of a new risk to our lives that we can’t measure...

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Protecting your business from gift card fraud...

Consumer fraud

Mar 22 2011 by
The holidays may be over, but scams targeting holiday gift cards purchased by consumers are an unwanted gift that keeps on giving.  The National Retail Federation estimates that gift cards are a $50 billion annual market, so it’s little surprise that fraudsters search for creative ways to grab a piece of the action throughout the year.  These thefts leave retailers in the difficult position of either...

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About The Experian Data Breach Resolution Blog

The goal of this blog is to raise awareness about data breaches and data breach resolution considerations, issues and challenges.

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