This blog is written and maintained by members of the Experian® Data Breach Resolution team at Experian Consumer Services, the leading provider of online consumer credit reports, credit scores, credit monitoring, other credit-related information, and protection products.
The goal of this blog is to raise awareness about the many considerations, issues and challenges that companies face when addressing a data breach and to help provide educational resources about preparedness and resolution.
Do you have additional questions about Data Breach Resolution? Email: firstname.lastname@example.org or Call us on our Rapid Response Hotline: 1-866-751-1323
Our Authors include:
Michael Bruemmer – Vice President
Michael Bruemmer, CIPP, is vice president of the Experian® Data Breach Resolution group at Experian Consumer Services, the leading provider of online consumer credit reports, credit scores, credit monitoring, other credit-related information, and protection products.
With more than 25 years in the industry, Michael brings a wealth of knowledge related to business operations and development in the identity theft and fraud resolution space where he has educated businesses of all sizes and sectors through pre-breach and breach response planning and delivery, including notification, call center and identity protection services.
Michael currently resides on the Medical Identity Fraud Alliance (MIFA) Steering Committee, Ponemon Responsible Information Management (RIM) Board, the International Security Management Group (ISMG) Editorial Advisory Board and the International Association of Privacy Professionals (IAPP) Certification Advisory Board.
He can be contacted at 949.567.6504 or Michael.Bruemmer@Experian.com.
Ozzie Fonseca is a Certified Information Privacy Professional (CIPP) who serves as Senior Director of Experian Data Breach Resolution. Ozzie has been involved in the identity protection arena for nearly a decade, and in his current role has managed thousands of data breach response plans for clients of every size, and for events involving from hundreds to millions of victims.
During his tenure, Ozzie has worked with countless privacy and compliance professionals in virtually every industry, and consistently brings to the table his extensive practical experience in handling large scale breach notifications, setting up incident response call centers and in providing best-in-class identity protection and fraud resolution services.
Before his involvement in the privacy arena, Ozzie spent most of his career as an educator in the auto insurance, telecom and credit industries responsible for developing training programs across the corporate spectrum.
He can be contacted at 949.567.3851or Ozzie.Fonseca@Experian.com.
Michael Morelli – Director
Michael Morelli is Director of the Experian® Data Breach Resolution group, a leader in helping businesses plan for and mitigate consumer risk following data breach incidents. With more than a decade in the industry, Experian Data Breach Resolution has successfully serviced the largest U.S. data breach in history and some of the highest-profile breaches in the retail and government sectors.Michael is an established professional in the data breach industry with eleven years of experience.
As a director at Experian, Michael is responsible for the overall business development and market growth for the group’s business as a breach partner to help manage an organization’s response. In this capacity, he assists companies affected by a data breach notify affected parties, set up a call center, and provide Experian’s proven identity theft protection product, ProtectMyID, to its stakeholders.
As a key member of the team, the Data Breach Resolution group has doubled its client base in the last several years and serviced more than 3,000 breaches in 2014. The team has generated exceptional client satisfaction-levels with a 2013 survey showing that 96 percent of clients would consider referring Experian to a colleague and 9 out of 10 noted they are “Very Likely” to choose Experian Data Breach Resolution services in the future.
Prior to Experian, Michael managed the launch of a data breach solution business, BreachShield, for the Affinion Group.Michael is a member of the International Association of Privacy Professionals (IAPP) and Healthcare Compliance Association. He holds a Bachelor of Science in Business Administration and Management from Sacred Heart University in Connecticut.
He can be contacted at 714-227-2204 or Michael.Morelli@Experian.com.