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Lost revenue opportunities in loyalty programs...

Businesses believe that 23% of their customer or prospect data is inaccurate. Since 84% of companies have a loyalty or customer engagement program in...

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Millennials and homeownership...

Millennials are coming of age and experiencing big life moments — college graduation, their first job, getting married and moving out. But what about...

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2016 e-commerce fraud on pace to surpass 2015...

As we approach the one-year anniversary of the EMV liability shift, we have seen an increase in e-commerce fraud — to the tune of...

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Leasing and used vehicle sales continue to break recor...

Leasing continued its strong growth as the share of new vehicles leased jumped from 26.9% in Q2 2015 to a record high of 31.4%...

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Subprime credit card limits highest in 5 years — to th...

Subprime and deep-subprime card limits increased in the first six months of 2016, while the 60+ day delinquency rate decreased by 6%. Overall, consumers...

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EMV technology’s impact on fraud...

Historically, the introduction of EMV chip technology has resulted in a significant drop in card-present fraud, but a spike in card-not-present (CNP) fraud. CNP...

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CFPB’s latest debt collection proposal...

This summer, the Consumer Financial Protection Bureau (CFPB) took a significant step toward reforming the regulatory framework for the debt collection industry. The focus...

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Managing the risk of fraud...

Fraudsters are more sophisticated than ever. Just when you think you’ve filled the gaps, a new fraud threat emerges. Here are five strategic recommendations...

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Three pillars of identity relationship management...

Did you know that identities can shift (for better or worse) in just 30 days? To succeed in today’s multichannel, mobile environment, businesses must...

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