You will not receive a notice to remove a fraud alert

Posted on Jul 03 2013 by

Dear Experian,

I have not been contacted to lift a fraud alert on my account to approve a recent credit inquiry. Should I receive a request to remove the alert when I apply for credit?

- JWL

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How to add a telephone number to a fraud alert

Posted on Jul 03 2013 by

Dear Experian,

How do I add a telephone number to an extended credit alert?

- LKK

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Unrecognized Social Security number could indicate fraud

Posted on Jun 20 2013 by

Dear Experian,

My Social Security number is reporting incorrectly. How can I get this fixed?

- BWR

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“Paid in full” charged off account is better than “settled for less than owed”

Posted on Jun 20 2013 by

Dear Experian,

If you have a charged off account, is it better for it to show “paid in full” or “settled for less?”

- JMN

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Secured credit card can help build credit history and credit scores

Posted on Jun 20 2013 by

Dear Experian,

A bank has a new credit card for those with poor credit. They say you have to put down a $300 deposit, and after that deposit they’ll give you the card. The bank told me it will help me bring up my credit score. Is that true?

- ERL

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Cancelling 7-year fraud alert to qualify for housing program

Posted on Jun 20 2013 by

Dear Experian,

How do I cancel a 7-year fraud alert once I create it? I am in the process of looking for new housing and believe I would have to rather quickly cancel the fraud alert once it is created if I hear that low income housing programs are in the process of checking my credit. I would not want this fraud alert to have a negative effect on my credit status.

- SRV

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Why closing a credit card can hurt your credit scores

Posted on Jun 05 2013 by

Dear Experian,

Why does closing a credit card you are no longer using negatively affect your credit?

- VNO

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Balance on collection account may not be updated until it is paid in full

Posted on Jun 05 2013 by

Dear Experian,

I have a “charge off” credit card account on my credit report that I have been repaying for over a year. I am paying the original creditor, as they handled their own collections. Why aren’t these payments showing on my credit report?

- KML

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Tax lien automatically updated to show it is satisfied and released

Posted on Jun 05 2013 by

Dear Experian,

I have a tax lien on my report that has been satisfied and released by the State of Ohio and the clerk of courts. How do I report this to Experian and have my credit report show the release of the lien?

- RGK

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Fraud alert stopping satellite TV application

Posted on Jun 05 2013 by

Dear Experian,

I cannot sign up for satellite television because they say we have a fraud alert attached to our credit history. We do not need a fraud alert. How do we get rid of it?

- FCS

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Collection account payments should never be sent to Experian

Posted on May 23 2013 by

Dear Experian,

I recently looked at my credit report and saw that I owe two debts, and Experian is the collector. My question is where do I send the payment? I have been trying to pay it for a while now with no luck. Can you help?

- PDR

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Bankruptcy will show in your credit report even though it was dismissed

Posted on May 23 2013 by

Dear Experian,

We filed for Chapter 13 Bankruptcy in June 2009. The Bankruptcy was never approved or discharged, but was dismissed a few months later. We dealt with all of our creditors individually after that. Does the Chapter 13 stay on our credit report even though it was never approved by the court?

- DLV

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Transferred/closed student loan history still affects credit scores

Posted on May 23 2013 by

Dear Experian,

I recently filed a dispute to get the status of my federal student loans changed. They were reported as delinquent because of missed payments. However there was a forbearance put on the account, and after the dispute, the status was updated to transferred/closed. Should my score improve with this update?

- CMW

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Replacing a lost security freeze PIN number

Posted on May 22 2013 by

Dear Experian,

I placed a security freeze on my account and have misplaced the PIN needed to temporarily remove the freeze. How do I get a replacement PIN?

- MCH

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You may still be liable for balance owed on deleted account

Posted on May 08 2013 by

Dear Experian,

Am I still liable for an account that I disputed and that was deleted from my credit report?

- MGB

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Debit bureau reports not a part of your Experian credit report

Posted on May 08 2013 by

Dear Experian,

How long does ChexSystems information remain on file? Why does it prevent one from opening a CD, savings account or mutual fund?

- SHF

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Not enough activity to generate credit score

Posted on May 08 2013 by

Dear Experian,

Recently we were told my husband’s credit report with Experian was not reporting and that his credit score is not available. We received a message that says “Factor 9002, Risk Score not available due to model exclusion criteria.” What do we need to do to correct this?

- RCH

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Foreclosure proceedings started

Posted on May 08 2013 by

Dear Experian,

I have a “Foreclosure was started” comment on my Experian report. We have made our payments on time for the last 30 months. What should the comment be changed to in order to show that we are no longer in foreclosure and that we are now current? I have seen “Paid Foreclosure.” Would that be accurate?

- RJP

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Authorized user accounts could factor in to credit scores

Posted on Apr 24 2013 by

Dear Experian,

Do items on my credit report in which I am listed as an “authorized user” contribute to my score?

- DRH

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Multiple mortgage inquiries treated differently by most scoring models

Posted on Apr 24 2013 by

Dear Experian,

Is it true that if more than one mortgage lender requests my credit report within 30 days, it will show up as only one hard inquiry on my credit report?

- BSL

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Key to improving scores is making payments on time, not hiring credit repair

Posted on Apr 24 2013 by

Dear Experian,

I paid a credit repair specialist $1,800, and seven months later my score has only improved a little. I need help to improve my score. Can you guide me?

- DSG

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College student declined for first credit card

Posted on Apr 24 2013 by

Dear Experian,

My daughter is trying to get her first credit card as a college student. They have denied her based on a credit report from you. How can a student that has never had any credit of any kind have a negative credit report?

- RYT

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Being unemployed will not hurt scores if bills continue to be paid on time

Posted on Apr 10 2013 by

Dear Experian,

Will a period of unemployment hurt my credit scores?

- JNO

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Utility company may decline aplication to transfer account wife from husband

Posted on Apr 10 2013 by

Dear Experian,

Why was I turned down when I asked to remove my husband’s name from our electric bill and place it in my name instead? The electric company told me to contact Experian to see why there was a “hold.”

- SRH

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Resolving disputes with credit bureaus when you disagree with results

Posted on Apr 10 2013 by

Dear Experian,

I disputed items on my credit report and they were deleted by the other credit reporting companies, but not Experian. The results say it was considered verified. How is it possible that there are different results? I know that these are errors. What steps should be taken?

- MSA

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