Report Advice
What you need to know about this crucial financial document

Asking your lender to reduce the credit limit on a credit card could hurt your credit scores

Posted on Jul 02 2014 by

Dear Experian,

I have one credit card with a zero balance and a $10,000 limit. Will my credit score be hurt if I reduce my limit to $5,000?

– CGC

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No credit history despite having several open accounts

Posted on Jul 02 2014 by

Dear Experian,

I recently tried to apply for a car loan. They told me I was denied because they could not find any of my credit history information. I have a few credit cards from department stores, so I’m not sure why this happened. What can I do to have my information updated?

– BMR

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Contact your lender to make sure account is closed before initiating a dispute

Posted on Jun 04 2014 by

Dear Experian,

How do I dispute an account on my report? Experian is showing an account open that has been closed for two years.

– SCH

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Late payments during mortgage modification can be reported

Posted on May 29 2014 by

Dear Experian,

I have never been late with mortgage except the two months I was working on a mortgage modification with my mortgage company. I was told not to pay my mortgage payments until a determination was made, yet my account shows I was two months late. Why?

– SKV

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Selling or transferring an account to a new creditor does restart the deletion time period

Posted on May 27 2014 by

Dear Experian,

A creditor of mine sold my credit card debt to another company after seven years. Do I now have to wait another seven years to have it removed from my credit reports?

– LDE

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Requesting corrected report be sent to creditors

Posted on May 21 2014 by

Dear Experian,

Whom do I contact to request a corrected credit report be sent out to creditors? I was an identity theft/fraud victim and there were fraudulent inquiries on my report which have been removed.

– TNT

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Closing store credit cards could affect your credit scores

Posted on May 19 2014 by

Dear Experian,

Can closing a few of my department store credit card accounts affect my credit scores if I have established good credit and have high credit scores? My husband wants to eliminate our higher interest rate cards.

– LTB

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Getting your credit scores before buying a car

Posted on May 06 2014 by

Dear Experian,

I’m buying a car and would like to know my credit score. How can I obtain this before shopping?

– NTS

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Authorized user’s credit scores could be hurt if mother doesn’t pay

Posted on May 05 2014 by

Dear Experian,

I am an authorized user on my mother’s account. Will it affect me if she misses payments? Will it hurt my credit?

– SHN

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Credit card balance can affect credit scores even if paid in full each month

Posted on May 02 2014 by

Dear Experian,

My credit score factors say “amount owed on revolving accounts is too high,” but I pay the balances off every month. I make more than $1 million per year and have no debt at all. Please explain why this is a factor in my score.

– TRZ

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The information contained in Ask Experian is for educational purposes only and is not legal advice. You should consult your own attorney or seek specific advice from a legal professional regarding your particular situation. Please understand that Experian policies change over time. Posts reflect Experian policy at the time of writing. While maintained for your information, archived posts may not reflect current Experian policy. The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future post.