About maxine.sweet

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Profile: Maxine Sweet is vice president of Experian North America’s Public Education organization and leads Experian’s consumer education, community involvement and corporate responsibility teams. Maxine is responsible for helping consumers understand credit reporting and how to use credit wisely.

Posts by maxine.sweet:

Maxine Sweet retiring after 36 years with Experian

Dear Readers, After 36 years with Experian I am retiring to explore the world and spend more time with my family. While I am certainly happy and ready for this next phase in my life, I will definitely miss having the opportunity to answer your questions and share information about credit reports and credit scores. […]

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Entering payment plan will not “restart the clock” for removing charge off

Dear Experian,

I have a charge off from 2009. I am in a payment plan. Does this mean I started the clock over on when the charge off will be removed?

– EYJ

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Paid account will not be deleted from your report immediately

Dear Experian,

How can an account I paid off and closed still be on my report? It has been there since 2008.

– CBH

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“Statement of dispute” delaying mortgage refinance

Dear Experian,

We are refinancing our house. There was an account on my husband’s credit report that he had disputed at the time it was reported. It is still showing disputed. The mortgage lender told us they needed a letter from the company stating it is no longer being disputed. We did that. Now they are saying they need the statement of dispute to be removed from the credit report, and they are telling us the credit bureau is going to charge us to do that. I have never heard of the credit bureau requiring payment. Is this correct?

– MMI

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Original delinquency date determines when repossession and collection account will be deleted

Dear Experian,

I had a repossession in July 2006, but on my credit report it states date reported January 2013. A collection agency owns the account now. When will it be removed from my history? Is it based on the date of initial delinquency or the date reported?

– TMF

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Contact your lender to make sure account is closed before initiating a dispute

Dear Experian,

How do I dispute an account on my report? Experian is showing an account open that has been closed for two years.

– SCH

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Late payments during mortgage modification can be reported

Dear Experian,

I have never been late with mortgage except the two months I was working on a mortgage modification with my mortgage company. I was told not to pay my mortgage payments until a determination was made, yet my account shows I was two months late. Why?

– SKV

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Selling or transferring an account to a new creditor does restart the deletion time period

Dear Experian,

A creditor of mine sold my credit card debt to another company after seven years. Do I now have to wait another seven years to have it removed from my credit reports?

– LDE

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Requesting corrected report be sent to creditors

Dear Experian,

Whom do I contact to request a corrected credit report be sent out to creditors? I was an identity theft/fraud victim and there were fraudulent inquiries on my report which have been removed.

– TNT

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Closing store credit cards could affect your credit scores

Dear Experian,

Can closing a few of my department store credit card accounts affect my credit scores if I have established good credit and have high credit scores? My husband wants to eliminate our higher interest rate cards.

– LTB

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