Aug
29
2013

Updating your address when you move

Rows of Mailboxes

Dear Experian,

I recently purchased a house. My address has been changed with the bank, DMV, USPS, etc. However, I tried to get a new cell phone and was told you have not updated my address despite your website saying I don’t need to notify you when I move. Please update my address within your system so that I will no longer be restricted by information not matching up.

- JHG

 

Dear JHG,

It’s true that as long as you have open credit accounts on your credit report, you don’t need to send a change of address to Experian.

Your address will be updated by your lenders automatically after you notify them that you’ve moved. They will provide your new address the next time they report updates of your account information to Experian.

You didn’t mention how long ago you moved, but your creditors may not have had a chance to send us the updated information yet.

If you need to have your address updated quickly, you can mail us documentation showing the new address, and we will update your report accordingly. Your personal credit report includes a mailing address.

Please send two proofs of address, such as a copy of your bank statement, insurance statement, or updated driver’s license.

Your previous addresses will continue to appear on your report as well, but the new address will be added to the report as your current address.

Thanks for asking.

The “Ask Experian” team

Our policies for Ask Experian:

The information contained in Ask Experian is for educational purposes only and is not legal advice. You should consult your own attorney or seek specific advice from a legal professional regarding your particular situation. Please understand that Experian policies change over time. Posts reflect Experian policy at the time of writing. While maintained for your information, archived posts may not reflect current Experian policy. The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future post.