I recently purchased a house. My address has been changed with the bank, DMV, USPS, etc. However, I tried to get a new cell phone and was told you have not updated my address despite your website saying I don’t need to notify you when I move. Please update my address within your system so that I will no longer be restricted by information not matching up.
It’s true that as long as you have open credit accounts on your credit report, you don’t need to send a change of address to Experian.
Your address will be updated by your lenders automatically after you notify them that you’ve moved. They will provide your new address the next time they report updates of your account information to Experian.
You didn’t mention how long ago you moved, but your creditors may not have had a chance to send us the updated information yet.
If you need to have your address updated quickly, you can mail us documentation showing the new address, and we will update your report accordingly. Your personal credit report includes a mailing address.
Please send two proofs of address, such as a copy of your bank statement, insurance statement, or updated driver’s license.
Your previous addresses will continue to appear on your report as well, but the new address will be added to the report as your current address.
Thanks for asking.
The “Ask Experian” team