Feb
02
2011

Accounts deleted after dispute could be returned to your credit report

Dear Experian,

I disputed an account and it was deleted because the lender didn’t respond in time. I just got a letter saying they are putting the account back on my report. Can they do that?

- RLG

 

Dear RLG,

The Fair Credit Reporting Act allows 30 days for the dispute process to be completed. That process consists of the consumer contacting Experian, Experian then contacting the lender on behalf of the consumer, and the lender subsequently responding with the results of its investigation of the dispute.

The lender must respond within 30 days of Experian contacting it with the dispute. If it does not, Experian must delete or update the account.

However, the Fair Credit Reporting Act also recognized that there may be legitimate reasons for not completing the dispute process within that time frame. If the lender determines the account information is correct and should be returned to the credit history after 30 days has passed, it can do so.

The credit reporting company, in this case Experian, must notify you that the information is being restored to your credit report. The letter you received is that notification.

Thanks for asking.

- The “Ask Experian” team

Our policies for Ask Experian:

The information contained in Ask Experian is for educational purposes only and is not legal advice. You should consult your own attorney or seek specific advice from a legal professional regarding your particular situation. Please understand that Experian policies change over time. Posts reflect Experian policy at the time of writing. While maintained for your information, archived posts may not reflect current Experian policy. The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future post.