If an item is disputed through another credit reporting agency and an investigation is conducted and decision issued, must I dispute the same item with Experian or just submit the results of the other investigation?
In most cases, the item can only be updated by the source of the information.
If the source of the information, usually a lender, changes information as a result of a dispute, the source is required to notify all consumer reporting companies to which it reported the information of the change.
Therefore, Experian should be notified of the change automatically so that we can update your credit history.
However, it is still a good idea to check your Experian report to ensure we have been notified and that the change has been made. If it has not, you can dispute the information through our processes. We will then contact the source and update our records.
Thanks for asking.
- The “Ask Experian” team